How to reduce invoice costs by 75% and further P2P service excellence
22 November 2011
Like many large shared services organisations, Capita runs off SAP and processes 400,000 purchase invoices per annum. However, a lack of controls and visibility of the purchase to pay process compelled them to sign up to an outsourced solution. They had a number of requirements, but key to them was to ensure the solution offered:
- Compatibility with SAP
- Support of Capita's offshoring activities
- The ability to aid payment on time targets
- The ability for non-SAP users to log into the process and approve invoices (saving £1 million in SAP licence fees)
- Outsourcing of the scanning, data extraction and matching
As a result they have chopped a staggering 75% off their cost per invoice and allowed the shared services to focus on improving the service delivery.
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