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Partner Event: Annual Shared Services and Business Process Outsourcing Conference 2012

Conference26.09.2012 - 27.09.2012 Cannes, France Bookmark

Annual Shared Services and Business Process Outsourcing Conference

Palais des Festivals, Cannes, France, 26-27 September 2012 


Over the last 10 years, Deloitte’s conference has built up a reputation for being the leading event of its kind in Europe. Hosted in the venue of one of the world’s most prestigious and publicised film festivals - the Palais des Festivals, Cannes - this year’s "big picture" theme focuses on how orgranisations of all sizes and from all sectors are moving towards more effective and efficient support services models.

Why are some still implementing captive, single function, single country shared services centres, while others move towards multi-functional global business services? When is it right to outsource? And do separate centres of excellence make sense for higher value activities?

To answer these questions, we’ll be bringing together cutting edge case studies from leading organisations such as A.P. Moller-Maersk, Coloplast, Deutsche Post DHL, Colt, Pearson plc, Shell, Lexmark, Kimberly-Clark, BP, Pfizer, Alcatel-Lucent, Schneider Electric, SAP, Valeo, Sanofi, Ireland's Electricity Supply Board, and Oracle, combined with discussion-based workshops and networking opportunities throughout.

Topics you can’t afford to miss:

  • How to ensure your global business services strategy is greater than the sum of its parts

  • Using analytics to add value to your captive or outsourced centre.

  • Do platform based BPO solutions work for finance and accounting?

  • Do you have to decide between shared services and BPO, or can a combination of the two work?

  • How to implement global business process ownership?

  • Projecting continuous improvement into the wider business.

  • How to reduce substantially the need for any finance heads in the local countries.

The conference is free of charge to invited delegates. The event has traditionally been fully booked in a matter of weeks so early registration is strongly advised to avoid disappointment.

For more information about the event click here.

To register for this event click here.

NOTE: This event is not organised by We are not responsible for the content of this programme or for the accuracy of the information published about this event.