Satisfaction Guarantee
At sharedserviceslink.com we are absolutely confident that you will receive value for money. To give this belief credence we are offering a money back guarantee if you feel you have not experienced value for money as a result of attending our events. There is no catch. To qualify for this you need to ensure you liaise with Susie West directly before the end of the conference, and that you attend all conference sessions over the two days. Learning Labs are not included in this guarantee. All refunds will deduct a 10% administration fee.
Bring your team!
sharedserviceslink.com understands the value of team knowledge sharing. Groups booking
at the same time from the same company receive the following discounts (discounts
apply to the full price only and cannot be applied retrospectively).
Only one discount is applicable per non-member.
In order to qualify for the early bird discounts, bookings must be
received with payment before stated date. UK VAT is charged at 17.5% -
(Events held outside the UK - France VAT is 19.6%). We do not combine
discounts but we will honour the discount that is better for you.
To make a group booking call
+44 (0)20 7337 2290
Registration fee includes:
The fee includes conference documentation, lunch, refreshments, participation in
the networking events and administrative expenses. When you register, you will receive
an acknowledgement and your invoice. Any discounts offered (including team discounts)
also require payment at the time of registration. Payment must be received prior
to the conference, and within 30 days of registering. If payment does not arrive
less than 10 working days prior to the event, a credit card payment will be requested.
Payments made with American Express credit card will have a transaction surcharge of 1.5% the total value.
Registration Policy
Please view our registration policy for full information about payment, cancellation,
postponement, substitution and discounts.
Payment Terms:
Payment is due in full upon completion and return of the registration form. Due
to limited conference space we advise early registration and payment by credit card
to avoid disappointment. Your registration will not be confirmed until payment is
received. Admission to the conference will be refused if payment has not been received.
Cancellation and Substitution Policy:
Provided the fee has been paid in full, substitutions at no extra charge can be
made up to 7 business days before the start of the conference. Cancellations must
be received in writing or by fax to 44 (0)207 337 2290, more than 7 days before
the conference is to be held in order to obtain a full credit for any future conference.
Cancellations received 7 days or less (including the seventh day) prior to the conference
will not be credited. If you cancel at any time after registering and before payment
has been made you will be charged a cancellation fee or £100. In the event that
SHAREDSERVICESLINK.COM cancels an event, payments received at the cancellation date
will be credited towards attendance at a future conference, or in the event of postponement
by SHAREDSERVICESLINK.COM, a rescheduled date. Credit notes remain valid for twelve
months. SHAREDSERVICESLINK.COM reserves the right postpone or cancel an event, to
change the location of an event or to alter the advertised speakers for an event.
SHAREDSERVICESLINK.COM is not responsible for any loss or damage as a result of
substitution, alteration, postponement, or cancellation of an event due to causes
beyond its control including without limitation, acts of God or public enemies,
civil war, insurrection or riot, fire, flood, explosion, earthquake, sabotage, accident,
change of law, strike, labour trouble or work interruption, terrorism or any cause
beyond its reasonable control ("Force Majeure Event").
Speaker Changes:
Occasionally it is necessary for reasons beyond our control to alter the content
and timing of the programme or the identity of the speakers.
Data Protection:
Personal data is gathered in accordance with the Data Protection Act 1998. Your
details may be passed to other companies who wish to communicate with you with offers
related to your business activities. If you do not wish to receive these offers,
please tick the box.
Incorrect Mailing:
If you would like us to change your details or remove your name from our database,
please contact us on +44 (0)207 359 5355 or database@sharedserviceslink.com quoting
your number on your mailing label. Amendments can take up to 6 weeks so please accept
our apologies for any inconvenience caused in the meantime.