White papers & reports

White papers and reports are written by market analysts, solution providers and associations to provide you with the information you need to meet your business-improvement targets.

Covering everything from changes in legislation to practical tips on process improvement, they will give you data against which you can benchmark. 

Finance transformation: expert insights on shared services and outsourcing

31 January 2012

ACCA's first report presents insights from the global experts of organisations at the forefront of finance transformation. The report explores the issues, challenges and opportunities facing businesses transitioning to new finance models to improve business performance.

Template: The business case for accounts payable automation

Vishal Patel | 9 November 2011

The Business Case Template for AP Automation is part of the Ardent Partners SMARTSet™(Supply Management Assessment and Research Toolkit). The SMARTset is a comprehensive set of 5 research tools and templates designed to help AP organisations navigate the solution selection process and maximise the value driven from investments in AP technology.

Tax-compliant global electronic invoice lifecycle management

8 November 2011

This white paper is meant for tax and invoice process managers who need to take critical investment or design decisions for the cost-effective compliance of an e-invoicing system.

Fundtech whitepaper: e-Invoicing provides new avenues for credit

25 August 2011

Trade finance is one of the most stable forms of lending and can become an important profit generator for banks. Electronic invoice presentment can help banks promote and expand this business.

Aberdeen report: Automate order-to-cash cycle - clear payments faster

11 August 2011

This Aberdeen report explores how companies are effectively managing their order-to-cash cycles through process automation.

End-user best practice: DSM's customer service manifesto

John Hall | 29 July 2011

The DSM Business Support manifesto explains what customer satisfaction means to the shared services centres, what customers can expect from the service they receive and includes useful tips and resources.

EBA and Innopay: e-Invoicing 2010, European Market Guide

11 July 2011

This document brings together in a single reference guide a description and analysis of the current European landscape for e-invoicing.

Final report of the Expert Group on e-Invoicing

11 July 2011

The final report from the European Commission Expert Group on e-Invoicing that provides recommendations and proposals to help e-invoicing meet its potential.

European Commission report: Reaping the benefits of electronic invoicing for Europe

11 July 2011

The European Commission report examines how e-invoicing is part of the flagship initiative, a Digital Agenda for Europe.

Aberdeen Group and Basware: The Accounts Payable Toolkit

24 June 2011

Best-in-class strategies to increase discount capture, improve enterprise visibility of cash flows, and process higher transaction volumes.

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