The Truth About Onboarding Suppliers and Guaranteeing E Invoicing Success
24th September 2009 - 24th September 2009
The Truth About Onboarding Suppliers and Guaranteeing e-Invoicing Success
24th September 2009 - London
The idea of a Purchase to Pay organisation shifting from manual to pure electronic can often be greeted with uncertainty and sometimes a sense of dread, simply because of the confusion around VAT regulations and the legal treatment of purchase invoices. Furthermore, there is the daunting issue of supplier onboarding. Are you asking yourself any of the following questions:
- How can Finance successfully work with Procurement to engage suppliers?
- With a vendor base of 5,000 plus, how can we possibly manage to get them all suppliers connected to our e-invoicing solution?
- We have heard horror stories of only 20% conversion to electronic, and an ROI taking well over 5 years. What can we do to ensure an 85% conversion and an ROI in 12 months?
- What level of resource do we need to invest into this to make this a success?
- When we onboard suppliers, what can we mandate and how do we treat suppliers that refuse to convert?
- How can I be sure that when we are audited, the VAT reclaim process we follow with e-invoicing is actually legal and we won’t be fined?
- What solution approach will best serve our business requirements – one hub? A roaming arrangement? A point to point solution or a third party service provider?
If any of the above resonate with you, we recommend you book on to this one day masterclass which will ensure that you leave with the following:
- Clarity on what your solution selection approach should be
- Confidence on your readiness for electronic invoicing
- A plan on how to most effectively communicate with your supplier base
- A full understanding of who in the organisation needs to be engaged, why they need to be bought in, and how you can most effectively do this
- Knowledge on what must be included in your business case
- Insight into what conversion is really possible
- Clarity on how to manage the residual paper
Places are limited as this is an interactive Masterclass with some ‘one on one’ sessions. You are asked to bring a printed copy of your top 500 suppliers and their annual volumes for the purpose of your Individual e-Invoicing Plan.
This is a unique opportunity to spend a day with other practitioners who are implementing e-invoicing (maybe some of your suppliers will be there! You will be able to let them know immediately of your e-invoicing intentions!).
The Truth About Onboarding Suppliers and Guaranteeing e-Invoicing Success
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| 11.00 – 13.00 Streamed Sessions | ||
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Stream One
It will then look at the key elements of what to look for in a solution, and how these features will determine the speed of delivery. This session looks at the importance of ensuring your business case drives your choice of solution, and NOT the other way round. If you are evaluating the market right now, this session will absolutely help you build your requirements. |
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Stream Two
The Truth Behind VAT Constraints – What You Really Can And Can’t Do
Once you leave this session you will have more confidence regarding how legally watertight your VAT reclaimation process will be once you move to electronic invoicing. |
13.00 – 14.00 Lunch
14.00 Supplier Onboarding Part One
OK. Having the VAT compliancy piece in place is vital to the success of your e-invoicing. But once you are sure this is secured and a multi country roll out is legally feasible to suit your multinational presence, the success of your e-invoicing project COMPLETELY depends on suppliers using the solution. If suppliers don’t play, and only 10% of invoices are converted to electronic, you will carry on with the paper and the pain and you can write off your investment. So, this afternoon’s session focuses on what you need to do as an individual, as a project team, and as a company to guarantee success.
Part One looks at the internal communications which are essential to ensure that the supplier communications will be taken seriously. Who are the key stakeholders that need to be involved? How do you engage them and excite them? How do you make sure they won’t undermine your intentions? How long will they need to be engaged? Do you
require a different internal approach for different countries? How will you ensure that Procurement are 100% behind electronic? Do you need to incentivise Country CFOs with cash bonuses? Do you need to involve HR to ensure that your e-invoicing targets are included in assessments? This session will give you a complete view of what activities made the difference in companies where e-invoicing triumphed.
15.30 Afternoon Tea
15.45 Supplier Onboarding Part Two
Large suppliers, strategic suppliers, One Time Only Vendors, low value suppliers. You have a different relationship with all of them, so surely they require different treatment? This session looks at what the THREE critical success factors you need to apply before you even write the letter, and then the FOUR critical success factors you need to include in the letter, and then finally the FOUR essentials to follow once your letter has been sent. This session also examines what you need to look for in a service provider if you are outsourcing the enrolment and you want them to do an excellent job, and quickly.
17.15 Now You Are Ready
After today’s masterclass you are now ready to launch a very successful e-invoicing project. If you follow all the key points shared today, your conversion rate should be 85% electronic in under 24 months. This closing session will serve as a quick reminder of all the key points so you can be sure to take them with you back to the office.
17.45 Close
About your Masterclass Facilitators
This masterclass is led by Susie West who has been working in the finance shared services market since 1998, and was deeply involved in helping companies with their e-invoicing projects between 2002 and 2007. She is now the CEO of sharedserviceslink.com. Joining her are Supplier Enrolment and VAT Specialists from OB10, and two customers running very successful e-invoicing programmes in Europe. This event will talk generically about electronic invoicing and supplier onboarding
but please note that as this is an OB10 sponsored event, and many references will be taken from their customers and their experiences.
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