Aberdeen report: Mobility in ERP 2011

Resource | 21 May 2011

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With the explosion in capabilities of consumer-grade mobile devices and apps, top-performing companies are looking to mobility to extend and expand the use of their ERP.

Aberdeen's research finds that best-in-class companies implement their ERP systems and business processes to take full advantage of the capabilities that mobility offers to give both direct and indirect labour ease of access to information on the system.

Aberdeen used these key performance criteria to identify best-in-class companies:

• 25% of the work week spent trying to access information compared to almost 40% for all others
• 97% complete and on-time delivery, compared to 89% for all other companies
• 30% improvement in time-to-decision over the past year compared to 7% for all other companies
• 98% inventory accuracy, compared to 90% for all others
• 2.2 days average cycle time between service completion and invoicing, compared to almost 10 days for other companies. 

Aberdeen recommends that to achieve best-in-class performance, companies must:

• Have a mobility strategy deeply integrated with your ERP strategy
• Automatically deliver process and KPI exception alerts and notifications to key decision makers
• Deliver role-based home pages for moblie users to provide simple and concise informaiton from the ERP system.

Access this report from the Aberdeen website.