Michelle Adams, European Service Delivery Director at AstraZeneca

Speaker Photo

Key technologies used: e-Invoicing: ASN Ariba supplier network (UK only).  OCR tool is ‘e-flow’, used by a 3rd party scanning company.

Main ERP: SAP (4 instances in Europe with view to harmonise into 1 instance) and to some extent also Ariba.

Annual volume of accounts payable invoices processed: 800.000 within Europe

Top current challenge: Several key challenges for the P2P process comprise of an increase in PO compliance/penetration, the increase in e-invoicing to further expand automation and the standardisation of payment terms across Europe.

One thing we are most proud of: Transition of transactional activities on a large scale to a BPO provider without drop in service levels to our customers.