Head of Finance Operations - Shared Service Centre

Head of Finance Operations needed in Caerphilly to take ownership of the establishment, growth, development and ongoing leadership of a high quality, service driven transactional finance function covering all core financial processes including: Purchase to Pay, Order to Cash (Credit & Collections) and Record to Report.

This role is based in Caerphilly and reports into the Head of Shared Services with a dotted line into the Finance Directors of each of the Group companies.

The Head of Finance Operations is a critical hire in the establishment of this Shared Service Centre. With the remit of growing a team of 70+ to deliver best practice in the provision of services to  the UK businesses across its core transactional finance processing functions, this role has the primary objectives of building robust, customer centric policies and processes to ensure the delivery of all of its work to tight SLA’s.

Acting as the central point of escalation for customers, this role has four direct reports, three of whom are Process Owners for Purchase to Pay, Order to Cash and Record to Report; the fourth being a Finance Process Expert who is focussed on delivering continual improvements in processes & procedures, financial applications and staff efficiency.

This role has ultimate responsibility for the delivery of best practice services across the Transactional Finance stream of the SSC and the management of the resources within that stream in line with demand from all UK business operations.

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