Blog listing
Who will kick-start your finance transformation?
Sarah Feurey | Blog Post | 17 June 2013
Where does the inspiration for finance transformation come from? At sharedserviceslink.com we hear lots of stories from finance operations and shared services who have transformed their finance operations that were not fit for purpose to support the future of the company to world-class operations. But how does the transformation process start?
Building the business case for e-invoicing and making it a success – the Henkel Story
Sarah Feurey | Blog Post | 12 June 2013
To tackle the high cost of manual processing, Henkel began looking for a solution that would increase invoicing efficiency and improve compliance through its purchase to pay process. The solution: e-invoicing.
4 thoughts on what the ‘Mexico mandate’ means to the e-invoicing story
Susie West | Blog Post | 12 June 2013
Just over a week ago, Mexico announced that all companies turning over $20,000 or more per annum (ie everyone) needed to be capable of sending an invoice electronically to their customer.
Are KPIs improving your processes?
Sarah Feurey | Blog Post | 6 June 2013
Process and service quality are largely measured by Key Performance Indicators, or KPIs. However, as many shared services professionals have seen, KPIs can often be misleading. They can be manipulated, and can show that things are fine, when actually the client is unhappy. Perhaps a better way to measure your processes, the report states, is to identify and investigate bad process, or KEIs.
Do your customers know what you know?
Sarah Feurey | Blog Post | 3 June 2013
Both shared services and BPOs are working to become more like value adding partners, rather than just third parties. Having a clear message of what your organization does is important. This is something that shared services organizations can easily benefi
Why are banks so slow to invest in new technology?
Anna Bowsher | Blog Post | 30 May 2013
“Traditional finance is not as we once knew it. The internet has completely disrupted the financial services value chain. The banks are struggling to keep up with advancing technology. Understanding mobile, cloud computing, social media, big data and how to utilise each capability are key challenges for the banks to overcome”, said Mike Laven, CEO of The Currency Cloud, recently in Banking Technology magazine.
Why every business should consider purchase to pay automation
Anna Bowsher | Blog Post | 29 May 2013
Despite the continuing rise in attention being given to purchase to pay (P2P) processes, there are still a large number of organizations who are reluctant to automate, let alone optimize, these business activities
5 reasons why the shared services market is so important to vendors… and getting more so
Susie West | Blog Post | 28 May 2013
If you are not yet well versed on the world of shared services, brush up, because these types of companies are your A class prospects, ready to hear you speak their language, ideally before they start thinking about vendor selection.
Automating purchase to pay to improve control and efficiency: The Segro story
Sarah Feurey | Blog Post | 24 May 2013
Segro, an international property solutions company automated their Purchase to Pay (P2P) process with both procurement and invoice automation, and are reaping the rewards.
How to raise the profile of your shared services
Sarah Feurey | Blog Post | 23 May 2013
If you don’t give your project a name and identity, it is much more likely to fail. In order for people to buy into your organization, you need to have an identity and a brand.
Most popular posts
- Eight key performance indicators that you hadn't thought of in purchase to pay!
- Staying in the good books: how Coca Cola drastically improved internal customer satisfaction
- What are the main challenges facing shared services professionals?
- Do your customers know what you know?
- Setting up a shared service centre? Meet the decision tree
