How to bridge your SAP users’ knowledge gap once your new system has been rolled out and the technical support team has left

Presentation | 16 August 2012

  • Print

The expensive roll-out of your much-planned and long-awaited new system is complete. The technicians have been and gone, and now it’s down to your people to get up-to-speed on the intricacies and intention of the new system. Once the support team has gone, how do we fill the knowledge gap if we don’t want to pay exorbitant prices for lengthy and time-consuming training? Srinivas Krishna, Director Finance Operations at Microsoft, tells how they came up with a very smart solution that meant its SAP users required no such training.

Download the paper by joining today!

We've saved this content for our members.

If you have already registered, simply log in here to continue browsing sharedserviceslink.com.

Joining is free, quick and easy, and essential if you're focused on continuous improvement, are considering technology investments or upgrades, or need to keep up with your peers' developments and innovations.

Members can:

  • Download all the white papers and reports
  • Access our presentation archive
  • Search through the sharedserviceslink.com news archive
  • Save 25% on all Learning Labs
  • Be among the first to know about our discounts and events
  • Read our newsletter to stay up to date with industry developments, news on who's bought what solutions, and articles packed with insights and tips

If you have any questions about becoming a member, please get in touch enquiries@sharedserviceslink.com