Sr. Shared Services Representative

Life Technologies currently has a vacancy for a Spanish Speaking Credit & Collections Specialist at its European Headquarters in Paisley near Glasgow.

Essential Functions:

• Perform and evaluate credit checks on new customer accounts according to company policy
• Check credit limits in place for all accounts within the designated countries and maintain credit limits in line with company policy and Sarbanes-Oxley requirements
• Proactively contact customers, primarily by telephone, in regard to payments to ensure invoice processing and payment has been scheduled; plan and prioritise customer calls regularly to maximise collections on the largest open invoices
• Maintain on relevant systems collector call and invoice logs with status updates and follow up details
• Work with local sales, and Team Leader to determine when accounts should be placed on hold. Advise Accounting Assistants on which accounts are to be placed on hold
• Oversee the monitoring all accounts placed on hold within designated credit management countries, ensuring the release of orders once payment is received, or when appropriate evidence is secured. Carry out appropriate hold activity directly on allocated Key Accounts
• Liaise with other departments and communicate credit hold decisions to relevant business units / departments
• Allocate credits on a regular basis in consultation with: Accounting and Reporting Dept, Customer Services and the customer
• Log, review and monitor customer complaints, copy invoice requests
• May assist in the training of new employees joining the ItC Dept
• Various ad hoc responsibilities as assigned by Team Leader / Manager

To apply for this job and for more information please visit the link below: