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Keywords: shared services, finance shared services, procure to pay, purchase to pay, P2P, purchase-to-pay process owner, procure-to-pay owner, purchase-to-pay owner
Blog Post | 4 September 2012
Author: Susie West
Should your purchase to pay process owner have the qualities and experience of an accountant or a change manager?
A question similar to this was widely asked when companies started recruiting shared services managers in the days when the notion of shared services was still in a fledgling state.
Being a P2P process owner usually means: Some organisations look at this role and its aims and think their current Head of Accounts Payable could do it. But thinking about the intentions of this role, how viable is this approach?
The skill set required for points 1 and 2 are in abundance within most Heads of Accounts
For points 3 and 4 to be excellently managed, a shared services organisation needs an individual who has skills which are more akin to those of sales managers.Payable. But points 3 and 4 require skills that are more commonly found in the ‘front office’ than the back.
This means recruiting someone who:
You get the picture – this person needs to be relatively persuasive and is charged with securing buy in from a whole portfolio of stakeholders. And this ability is arguably more important to improving the purchase-to-pay process owner than having purchase to pay knowledge.
Read my article on what to look out for when recruiting a purchase-to-pay process owner.
Photo credit: Procsila
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