The community for leaders in finance shared services
Resource | 11 February 2013
Wouldn't you like to have the power to transform any SSO into one recognised externally as a high performing SSO?
Ian McAllister introduced a ‘service performance model’ to Nationwide with the aim of achieving this in 18 months. He has used it previously across three industry sectors for both transactional and high-value-added activities.
In this presentation you will find out:
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