The community for leaders in finance shared services
Presentation | 20 December 2012
Unisys, a major integrator and outsourcer for IT tasks and had a mature shared service center with a focus on “value add” activities. At last year’s Summit for Leaders in Shared Services, Unisys presented on how they identified the culture traits that support the shared service center as well as the wider business.
The shared service center (SSC) management team agreed on seven key cultural traits which encapsulated both the SSC’s ethos and the CEO’s vision. What developed was the Culture Club, a program designed to enthuse and add to employee satisfaction. The program was employee-owned and ran separate to other forms of recognition – salary increases, promotions etc.
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