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Keywords: Accenture, UBI, United Bank of India, human resource, outsourcing, management consulting, social media
Sarah Feurey | News | 2 January 2013
The United Bank of India have announced that they have signed a contract with Accenture, management consulting, technology services and outsourcing company to provide management consulting advisory services to support the bank's strategic transformation program.
The program will enhance the bank's productivity by harnessing technology and operational changes.
Under the two-year contract, Accenture will advise the bank on ways to develop and optimize its operating model, with a focus on strengthening the bank's branch network and other customer channels. This will include assisting the United Bank of India with ways to renew and optimize its branches, enhance the sales-effectiveness of its branch workforce, and improve and refine its branch footprint.
Accenture will help the bank identify ways to increase adoption of digital channels such as online banking and social media.
In addition, Accenture will assist the bank in its talent and human resource strategies by helping to enhance its manpower planning, establish performance management systems that foster meritocracy and by developing a five-year roadmap for developing critical employee skills through training.
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