Blog listing (Outsourcing)

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Who will kick-start your finance transformation?

Sarah Feurey | Blog Post | 17 June 2013

Where does the inspiration for finance transformation come from? At sharedserviceslink.com we hear lots of stories from finance operations and shared services who have transformed their finance operations that were not fit for purpose to support the future of the company to world-class operations. But how does the transformation process start?

Do your customers know what you know?

Sarah Feurey | Blog Post | 3 June 2013

Both shared services and BPOs are working to become more like value adding partners, rather than just third parties. Having a clear message of what your organization does is important. This is something that shared services organizations can easily benefi

Is re-shoring the new black?

Anna Bowsher | Blog Post | 20 March 2013

This month in the Harvard Business Review, Jeff Immelt, CEO of General Electric, wrote that outsourcing is “quickly becoming mostly outdated as a business model”.

Will outsourcing be dried up by 2022?

Anna Bowsher | Blog Post | 13 February 2013

According to the Economist, quoting the Hackett Group, this is a distinct possibility. But is this simply because the increase of technology and automation will mitigate the need for human FTEs, or because outsourcing and offshoring are becoming so much a part of normal business strategy?

What does value mean to your shared service centre?

Sarah Feurey | Blog Post | 19 November 2012

Based on some recent research we’ve done with senior shared services professionals, here are some thoughts on what value means to shared service centres and their customers.

The re-naming of an industry

Anna Bowsher | Blog Post | 10 September 2012

The results of a recent survey by Horses for Sources show that 61% of industry stakeholders want to drop the term "outsourcing".

Has outsourcing become a dirty word?

Anna Bowsher | Blog Post | 9 August 2012

The popular analyst authority and knowledge community for the global services industry, Horses for Sources, recently launched a survey asking professionals within the technological business services market whether the word ‘outsourcing’ should be dropped.

To outsource or not to outsource in the age of technology

Anna Bowsher | Blog Post | 25 July 2012

Processing invoices is rarely a company’s core skill, and nor should it be. But if invoices are going unpaid or being paid in duplicate, the success or otherwise of such back office functions will inevitably have an effect on the bottom line

Four critical success factors behind Sony’s simultaneous standardisation and outsourcing of purchase-to-pay

Sarah Feurey | Blog Post | 28 June 2012

At last week’s Purchase to Pay conference, Sony Europe spoke about their ambitious programme to centralise local offices and outsource their purchase to pay functions in just 12 months.

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