Articles and news - Outsourcing
Is there a disconnect between the doers and thinkers in outsourcing?
Susie West | Article Item | 18 June 2013
Susie West interviews EXL in 4 parts on the BPO market, what 'innovation' means, the kind of renewal rates EXL enjoys, and the culture for 2013 post the OPI acquisition.
What does the word innovation really mean in the BPO industry?
Susie West | Article Item | 10 June 2013
Susie West interviews EXL in 4 parts on the BPO market, what 'innovation' means, the kind of renewal rates EXL enjoys, and the culture for 2013 post the OPI acquisition.
Is 2013 looking like a growth year for F&A outsourcing?
Susie West | Article Item | 6 June 2013
Susie West interviews EXL in 4 parts on the BPO market, what 'innovation' means, the kind of renewal rates EXL enjoys, and the culture for 2013 post the OPI acquisition.
How is Genpact keeping up with captive shared services technologies?
Susie West | Article Item | 3 June 2013
Susie West interviews Shantanu Ghosh, SVP & Global Head - Practices, Solution, Transitions, Lean SixSigma at GENPACT, in this 5 part interview on real BPO ROI, whether there is a problem with BPO talent, and if the F&A outsourcing slow-down is a myth or real.
How are Genpact truly innovative in the BPO industry?
Susie West | Article Item | 30 May 2013
Susie West interviews Shantanu Ghosh, SVP & Global Head - Practices, Solution, Transitions, Lean SixSigma at GENPACT, in this 5 part interview on real BPO ROI, whether there is a problem with BPO talent, and if the F&A outsourcing slow-down is a myth or real.
How Genpact is retaining talent to create long lasting relationships with clients
Susie West | Article Item | 28 May 2013
Susie West interviews Shantanu Ghosh, SVP & Global Head - Practices, Solution, Transitions, Lean SixSigma at GENPACT, in this 5 part interview on real BPO ROI, whether there is a problem with BPO talent, and if the F&A outsourcing slow-down is a myth or real.
Is the F&A outsourcing slow-down a myth or real?
Susie West | Article Item | 20 May 2013
Susie West interviews Shantanu Ghosh, SVP & Global Head - Practices, Solution, Transitions, Lean SixSigma at GENPACT, in this 5 part interview on real BPO ROI, whether there is a problem with BPO talent, and if the F&A outsourcing slow-down is a myth or real.
How are BPOs responding to change?
Susie West | Article Item | 13 May 2013
Susie West interviews Shantanu Ghosh, SVP & Global Head - Practices, Solution, Transitions, Lean SixSigma at GENPACT, in this 5 part interview on real BPO ROI, whether there is a problem with BPO talent, and if the F&A outsourcing slow-down is a myth or real.
Video: Testimonial from Director of Corporate Marketing, Lavante
Matthew Garrow-Fisher | Article Item | 6 March 2012
Video testimonial of Lynn Anderson, Director of Corporate Marketing, Lavante, speaking about sharedserviceslink.com.
Video: Testimonials from delegates on sharedserviceslink.com's events
Matthew Garrow-Fisher | Article Item | 1 March 2012
Watch these three video testimonials from our delegates on sharedserviceslink.com's events.
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- Source to Settle as a Service
- Eli Lilly to locate its European financial services centre in Cork
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