Outsources Taking On Small Scope Deals in P2P
IBM has been a top-tier player in the procurement BPO market through IBM Global Services for the past decade. However, its focus on big blue chip organisations has turned as a double edged sword for IBM – helping them attract massive clients with giant P2P operations, but also meaning that smaller opportunities qualify IBM out because of their reputation of catering for the giant deals.
IBM seems quite keen to shake off the reputation that it only does ‘end-to-end’, and is now embracing smaller opportunities, stating that they are very happy to take a small piece of the P2P pie now, with the hope that the deal size may expand in the future.
By working with clients on smaller-scope projects, IBM can leverage its expertise and own procurement experience in managing over $48 billion of spend annually to deliver up cost reductions in categories that typically are quicker and easier to source, but that also can be less controlled across organisations, like IT, office supplies or travel.
