Offshoring & Outsourcing
Just when cost targets are being hit, process improvement initiatives are bedded in, transactions are automated and straight-through, productivity per head nearing, or in, world class, and 90% of customers choose to use your services, someone in the organisation talks about offshoring or outsourcing.
It has made sense for many businesses, but getting the approach right can save you millions US$. Scoping what is off shored or outsourced is key. Some companies have balanced the mix successfully. Others have outsourced then brought back.
Building a business case based on realistic timings is a challenge too. Outsourcing is still a young solution in Finance and Accounting and providers can be optimistic, with promised deliverables based on tough competition. Being absolutely sure what is feasible will determine key decisions.
Furthermore, selecting a provider and drawing up a contract can take 6 to 18 months. So how do you make sure that: the contract protects you; the commercials reward you and the BPO appropriately; the service levels are kept high; and the promised performance ties in with your long term objectives?
Whether you have:
- shared services and are now considering outsourcing
- a decentralised organisation and want to skip shared services and lift and shift your Finance and Accounting function to a BPO
- shared services and want to move it near or off shore
sharedserviceslink.com provides you with case study based information, and introductions to peers in a similar situation so you can make these significant decisions with confidence of success.
Events:
Have the Optimum Mix of Local, Regional and Outsourced – Lessons Learnt from Outsourcing
Evaluating the Offshore move from Western to Central Europe and Aborting at the Eleventh Hour
Shared Services Executive Dinner London
Thursday 15th May 2008
Shared Services Executive Dinner Paris
Thursday 22nd June 2008
Shared Services Executive Dinner New York
Thursday 11th September 2008
Downloads (white papers and reports):