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Getting the people part right when offshoring or outsourcing

Presentation05.09.2012 Bookmark

Moving some of your service provision to an offshored or outsourced location presents some key challenges. It creates a change of control, destroys a series of interlocked activities, presents a generational gap and also a cultural gap. This can be frustrating for both the business units and service staff... But you can make your life easier.

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Deborah Kops, Sourcing Change, shared services,outsourcing, shared services conference, finance shared services conference, Summit for Leaders in Finance Shared Services & Outsourcing 2011