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How to switch from one outsourcer to another

Presentation12.12.2011 Bookmark


In this presentation from The European Summit on Finance Shared Services & Outsourcing 2011, Benedict Chapman, Finance Transformation Interim Manager and Phil Price, Interim VP Finance EMEA at BAUSCH & LOMB, share key tips on how to manage a change of outsourcers.

In this presentation from The European Summit on Finance Shared Services & Outsourcing 2011, Benedict Chapman, Finance Transformation Interim Manager and Phil Price, Interim VP Finance EMEA at BAUSCH & LOMB, share key tips on how to manage a change of outsourcers.

- Legal issues to be covered before proceeding
- Dealing with two BPO competitors: how do you sufficiently incentivise them to support knowledge transfer and facilitate post-go live support?
- How to avoid high costs and service disruption

 
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The European Summit for Leaders in Finance Shared Services and Outsourcing  

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