Process standardization secrets: turn differing decentralized processes into one shared services standard
In a highly decentralized organisational structure processes either evolve independently or are defined by business units. Moving non-standard processes into a shared services model is really challenging.
In this presentation from The Summit for Leaders in Finance Shared Services & Outsourcing 2011 you will see how can you standardize elegantly without slowing down the business in the short term.
Join Keith Sipperkey, VP Global Shared Services at Gates Corporation as he reveals:
- How to select what to standardize
- Who should be in the team
- What parts of the process should be involved
- How to deal with pushback from your business units when moving to a shared service model
sharedserviceslink.com will be hosting The Summit for Leaders in Finance Shared Services conference in October in Atlanta, US.