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Urs Gräffker, Project Manager, IKEA

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Urs Gräffker

Accounts payable technologies used: External vendors for electronic supply of invoices, Basware as electronic workflow for invoice handling

Main ERP: a combination of self-built and bought applications

Annual volume of accounts payable invoices processed: 1.3 million

Top current challenge:Change management

One thing we are most proud of:Procurement and payment solutions