In February 2014, thirty three current and aspiring Global Process Owners (GPOs) gathered in London to discuss the role of GPO, what the specific responsibilities of an effective GPO are, and how they can best be applied.
This exclusive document is a synthesis of the discussions that took place on that day, and is intended to serve as a guideline for companies of varying sizes, at different stages of organizational and process maturity, who plan to institute or develop the role of a GPO.
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