Stabilising & Continuously Improving
Every shared services leader has a vision. And once you have migrated your countries or business units, standardised processes, brought them onto one system, created a customer facing culture, got through the first month end, and effectively gone live, it soon becomes clear that you’re not yet living the dream. There is still work to be done.
Now is the time to reach the next tier of savings through process improvement initiatives, automation,
measuring performance, understanding where problems are rooted, applying lean sigma or value
stream mapping, prioritising projects and selecting solution providers, and initiating and prioritising scores of different projects, all designed to
double your savings. But how do you confidently select initiatives and providers
designed to give you:
- The quickest return
- Improvements in service
- Cleaner processes
Without unsettling your stable environment? sharedserviceslink.com runs discussion groups for professionals who have reached this stage.
To register your interest in joining such a group, please register your interest here.
Click here to see a list of online resources related to this area.