Starbucks has an incredibly complex business model, and each step has specific tax requirements. Originally, there was no centralized tax system in place, and Starbucks was relying heavily on manual processes. The sheer scale and complexity of the business caused Starbucks to realize that manual processes were putting them at risk and hampering business growth. They lacked the flexibility and resources to scale up.
Addressing the increasing size and complexity of the business globally, Starbucks was in the process an Oracle ERP upgrade, so the decision was made to centralize and standardize parts of finance and the inventory process at the same time. They chose Vertex’s Indirect Tax O Series to integrate into Oracle to ensure tax was part and parcel of any transaction, rather than an afterthought.
Read this case study to discover the amazing results, including:
- How the technology paved the way for future growth
- How tax was transformed and elevated
- How the solution helped with Data Mapping and transactional analysis
- What Starbucks’ Ideal Implementation Team looked like
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