3 Ways Covid-19 Changed Shared Services and How to Prepare for What’s Next

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Sarah Fane
Sep 7, 2020

Remote working, changes to Standard Operating Procedures and disrupted anti-fraud processes have created new vulnerabilities for shared services.


We surveyed over 100 finance and shared services professionals from May to July 2020, and here are the results. 

This report looks at what is behind a rise in phishing and fraud attempts and how shared services are responding to a decrease in working capital.

Download this report to learn:


  • Which processes have been most disrupted by Covid-19
  • The extent of the rise of phishing and fraud attempts in shared services
  • What working capital mitigation efforts companies are leveraging 
  • The fastest growing technologies in the wake of Covid-19

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