How are BPOs responding to change?
Susie West interviews Shantanu Ghosh, SVP & Global Head - Practices, Solution, Transitions, Lean SixSigma at GENPACT.
Upcoming events
How the NEC shared services freed up the time of the exec team though T&E improvements
Webinar 22.05.2013 Register
5 practical steps to capturing, calculating, displaying and using KPIs in a complex shared service center
Webinar 30.05.2013 Register
Benchmark webinar - How to turn your shared services' customers from luke-warm to delighted fans
Webinar 05.06.2013 Register
Director, Accounts Payable – Global Process Owner
08.05.2013 Dallas, United States
Process Design - Shared Services
08.05.2013 London, UK
Head of Finance Shared Services
08.05.2013 Sheffield, UK
P2P Finance Manager
17.04.2013 Manchester, UK
Shared Services Finance Manager
16.04.2013 London, UK
News & articles
News
Lord Young Report endorses e-invoicing
17.05.2013
Articles
How are BPOs responding to change?
13.05.2013
Resources
Electronic invoice adoption benchmark report
White paper & report10.05.2013
ACCA reveals 7 trends on talent in finance shared services
White paper & report09.05.2013
Land of sharing services for business success
White paper & report07.05.2013
Accelerate input with automated invoice processing
White paper & report03.05.2013
How to improve KPIs for the exception handling process
Webinar30.04.2013
Making 96% first time match rate possible – an e-invoicing exclusive from CONSOL Energy
Webinar17.04.2013
How to standardize your shared services processes and keep the peace - your 'must-follow' 6 step program
Webinar27.03.2013
- L'Oréal USA gains purchasing power with IBM services and cloud analytics
- Study on improving customer satisfaction levels in shared services
- How banks can use document capture technologies to leverage business intelligence: a case study
- SAP Control for VAT Compliance
- The Accounts Payable Tech and e-Invoicing Summit 2012
