The Home Depot had bins of paper and no visibility. Direct Commerce helped eliminate 5 million pieces of paper a year and gave them insight into their dispute process. Watch this fascinating podcast today to find out how all this was possible.
Working with Direct Commerce, the Home Depot not only eliminated 100% of the paperwork involved in dispute resolution, they also were able to:
- Reduce headcount by 40%
- Cut help desk calls by 60%
- Save millions of dollars per year through supplier discounts and significantly improve supplier relationships
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